Seths Blog: 50:1
50 churchgoers switch to a new congregation because of a boring or uncaring leader for every one that leaves because she was offended by a new way of thinking.
Once again Seth Godin is amazing. How much time do we waste trying to keep things they way they are? In the end, that is the very thing that turns people off.
You are thinking along the same lines that I am! My blog on the 50:1 post